The RolloTube C-line has different sensors that control the motor rotation and the shaft rotation. To determine the shaft rotation, a magnetic ring is located on the motor head under the adapter ring. This ring emits a pulse every 90°.
- The adapter may have slipped off the magnetic ring on the drive head. Check whether the adapter is seated flush in front of the drive head and is fully inserted in the winding shaft.
- If you have readapted the motor to a different shaft size, please note that the adapter on the motor head has also been removed.
- The motor may have switched off via the thermal protection. The motor has a short operation time (KB) of 4 minutes. Allow the motor to cool down for approx. 30 minutes.
- In some cases, the motor may have calibrated itself incorrectly. Perform a reset of the motor. Reset instructions