If a device cannot be reached by radio, it is displayed pale in the device list and if you click on the device, the yellow sign with the crossed-out transmit symbol is also displayed.
The following causes are possible:
- the distance from the actuator to the next actuator or to the HomePilot is too great.
- Change the position of the HomePilot by activating WLAN and searching for a central position.
- If necessary, use additional actuators as repeaters. Each DuoFern actuator with 230 volts helps to transmit DuoFern commands.
- There are sources of interference, such as microwave ovens, computers, electronic transformers, audio and video equipment, ballasts for fluorescent lamps, baby monitors, transmitting antennas from other radio systems (e.g. audio transmission by radio or cordless telephones).
- Switch off sources of interference if possible
- Increase the distance to the sources of interference
- the actuator is without function, voltage is switched off
- Check the power supply of the actuator
- Have the actuator checked if necessary
- the actuator has been reset
- Re-register the actuator with the HomePilot.
- Shielding or reflections interfere with radio transmission
- Avoid installation on metallic surfaces or in the immediate vicinity of metallic surfaces, as these can interfere with the radio signal